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Intuitive Conversations with Doug

Intuitive Conversations with Doug

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    Intuitive Conversations with Doug
    Ep. 195•March 31, 2026•1h 15m

    195 | Former FBI-Trained Negotiator: How to Distinguish Intuition from Fear

    What is the difference between a "gut feeling" and a fear-based reaction? In this episode, former crisis negotiator Lance Burdett joins the podcast to bridge the gap between high-stakes tactical experience and modern neuroscience. Lance spent over two decades with the New Zealand Police, including 13 years as a lead crisis negotiator. From responding to violent crime scenes to training with elite units like the FBI, Lance has mastered the art of reading people when lives are on the line. Today, he shares how he transitioned from a "hardwired" tactical mindset to becoming a specialist in emotional resilience and positive psychology. Key Highlights ·         The "Woo-Woo" of Intuition: Lance breaks down why intuition isn't mystical—it's actually the limbic system and micro-expressions working faster than our conscious thought. ·         Survival vs. Anxiety: How to distinguish between genuine instinct (designed to keep you safe) and modern anxiety (the "worry thoughts" that keep you stuck). ·         The "Physiological Sigh": A simple, science-backed breathing technique to instantly reconnect with your prefrontal cortex during stressful moments. ·         The Power of Empathy: Why the world needs more empathy now than ever, and how suppressing emotions leads to cognitive fatigue. ·         Back to Basics: Lance's "Talk, Read, Write, Food, Shelter, Sleep" framework for rebuilding yourself after hitting rock bottom. About the Guest Lance Burdett is a best-selling author of Behind the Tape, Dark Side of the Brain, and Anxiety is a Worry. He holds a master's degree in Terrorism, Safety, and Security, and diplomas in Positive Psychology and Wellbeing. Through his workshops, he teaches practical techniques to manage stress and understand the "gut-brain-heart" connection. Keywords: Podcast Crisis Negotiation, Neuroscience of Intuition, Managing Anxiety, Lance Burdett, Mental Resilience for Men, Emotional Intelligence, Tactical Empathy.   Connect with Lance Burdett: https://www.warninternational.com https://www.linkedin.com/in/warninternational https://www.facebook.com/lance.burdett.5   Connect with Doug Beitz: Facebook: https://www.facebook.com/dougbeitz/ Instagram: https://www.instagram.com/dougbeitz/ Website: https://buymeacoffee.com/dougbeitz Spotify: https://open.spotify.com/show/6mQ258nugC3lyw3SpvYuoK?si=7cec409527d34438 Apple Podcasts: https://podcasts.apple.com/au/podcast/intuitive-conversations-with-doug/id1593172364 LinkedIn: https://www.linkedin.com/in/doug-beitz-472a4b338/ TikTok: https://www.tiktok.com/@dougbeitz178   📍 Podcast Host: Doug Beitz 📌 Subscribe for more conversations exploring intuition, consciousness, and the unseen science behind healing. 👍 Like & share if this episode resonated with you. Timestamps: 00:00 – Anxiety Hack: Why Breathing Controls Your Mind & Emotions (Intro) 00:54 – Podcast Intro: Intuition, Neuroscience & Mental Performance 01:05 – Meet Lance Burdett: Crisis Negotiator & Human Behavior Expert 02:07 – Intuition vs Fear: Can You Really Trust Your Gut? 03:06 – Real Police Stories: When Instinct Saves Lives 07:40 – Reading People Instantly: Body Language & Micro-Expressions 09:12 – Human Connection Explained: Why You Feel What Others Feel 10:15 – Why Men Suppress Emotions (And Why It's Dangerous) 11:20 – Stoicism Misunderstood: Control vs Suppression 14:17 – How Your Brain Detects Danger & Patterns Automatically 16:00 – Emotional Suppression = Stress, Fatigue & Burnout 17:22 – Why the World Needs More Empathy Right Now 18:35 – Firefighter Experience: Managing Fear in Real Emergencies 19:48 – What Is Anxiety? The Science Behind Worry & Overthinking 21:22 – Instinct vs Intuition: Critical Differences Explained 23:37 – Mirror Neurons: Why Emotions Are Contagious 25:02 – Why You Struggle to Appreciate Yourself (Brain Bias) 26:15 – The Physiological Sigh: Instant Anxiety Relief Technique 28:15 – Meditation, Breathing & Controlling Your Thoughts 29:15 – Control Anxiety Fast: Slow Breathing Method 33:06 – How to Read People & Rebuild Lost Intuition Skills 57:47 – High-Stress Situations: Empathy in Extreme Conditions 58:41 – Rebuilding Self-Trust When You Feel Lost 01:00:07 – Hitting Rock Bottom: Hopeless vs Helpless Explained 01:01:06 – Stop Overthinking: How the Brain Catastrophizes Problems 01:07:07 – Developing Intuition: Simple Daily Practice 01:12:23 – Psychology of Uniforms & Authority Perception 01:14:07 – Final Thoughts: Awareness, Empathy & Self-Mastery

    Transcript

    0:00

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    0:30

    If I was to yawn, I bet most people watching this would want to yawn. You know, I see them in the workshops. Go. You know, if you see somebody smile, you want to smile back. You see somebody sad, you get crying. You might think, oh, they're sad and you feel a bit sad. So with anxiety and managing anxiety, it is about the slower you breathe, the slower your heart, the slower your head. If you're feeling in a moment where you're anxious, as opposed to anxiety, if you're anxious, in other words, that first, that first thought comes. All I want people to do is to take a big, deep breath and sigh. You know, how do you get somebody off a bridge? How do you get they're standing on the wrong side. I had one where a guy was sitting in his car and he's holding a knife to his stomach and he's got it pushed on the steering wheel. And so, long story short, he'd been going to be arrested and for molestering his children.

    1:25

    Welcome to the podcast that guides men to demystify and develop their intuition. I'm your host, Doug Bytes. Let's dig into the science and expand your horizons. My guest today, Lance Burdett, is a former construction manager turned crisis negotiator, spending 22 years with New Zealand Police, 13 as a crisis negotiator, training with elite units across four countries, including the FBI. He's worked with police, military, emergency services, and intelligence agencies. Lance holds a master's degree in terrorism, safety and security, plus diplomas in positive psychology and wellbeing business and policing. He's the best selling published author of behind the Tape, Dark side of the Brain, and Anxiety is a Worry. A regular media contributor, Lance blends tactical expertise with deep psychological insights, bringing practical and effective techniques, always leaving people wanting more. Lance, welcome to the podcast.

    2:34

    Thanks, Doug. It's great to be with you and thank you for the invitation.

    2:37

    Yeah, and we had a chat a week or so ago and I really, I'm looking forward to this one. It's very enjoyable. So you spent years in situations where a wrong read could cost lives. How did you learn to distinguish between genuine intuition and your brain just trying to keep you safe through fear?

    3:00

    What a great question to start with. I couldn't. I couldn't. I know that stuff now, Doug. Right. So I work in neuroscience. Our programs are based in neuroscience and how the brain works. But at the time it was more good luck, trial and error and all, lots of stuff. So there were. There was a lot of intuition in the work that I did, a heck of a lot. And when you said that, it took me back to a memory a couple of times. It's happened. So as a sergeant, a uniformed sergeant, we don't have firearms, we don't carry firearms in New Zealand. And believe it or not, I was at home picking up my lunch and a call come over the radio. And for some weird reason, I thought I was showing off. I jumped in the car and red and blue lighted from home and got there pretty quickly. And it turned out that somebody had taken to somebody else with an ax. And it turned out they had an accident and so they thought it was a vehicle crash. That's how it came through.

    4:03

    But I just knew something was wrong. And to this day, I still don't know why I knew. And that's happened a number of times. I've turned up at another job where fire, sorry, ambulance ambos had come and at a job and they were sitting outside, relaxed and sitting on notes. Because I was an inspector, so, you know, commissioned officer. I had all the firearms in the boot and I'd turn up a lot of big jobs and they're sitting there and they're talking like they said, oh, there's some mention of a knife and a bit of blood. I think the guy's cut himself. And I just, just again, it was just like, I don't know. I said, well, hang on, why don't we. We don't know. We're walking. What we're walking into. You're sitting outside, so there's gotta be something about this. So there's a couple of. There's a dog handler and another sergeant there. So I said, can you get your dog? We'll go in. And as soon as I opened the door, there was just.

    4:56

    We could look straight into the. Into the bathroom and you could just see blood on the wall over the walls. That's not someone just cutting themselves. And we walked in and he'd been chopping somebody up and putting them in. Starting to be so graphic. But he'd cut himself while doing so. And he's, you know, he's sitting on the bed in his underwear and his white Jockeys covered in blood with a tea towel wrapped around his hand. And he said, and there's a knife, like a Bushcraft knife beside him. And he said there. And he pointed and I looked and went. And for some reason my brain just, I don't see it. I don't want to see it. I don't want to go to a psychologist to see what did I miss. It's buried way back there, you know. And so these things come on occasion and we think that we are behaving logically, we think that we are, but we're not.

    5:51

    There's something about our brain, a part of our brain that instinctively knows and we fight it because that can't be real. That to me sounds like woo woo. And in the world where I work these days, intuition is an actual thing. It's more about we are emotionally connected, right, because of the limbic system. So that's how our brain. And I've been doing this for, I don't know how long now, 30 years, but certainly in my work I've been doing in the last 12 years, it's really become apparent that intuition is feelings, it's a real thing. And in fact, I've just written down before we're coming on that I'm going to do a post on it about the gut brain, heart connection and how it works and we don't even know it. Sometimes we make a decision and we're thinking, oh, I'm acting logically and no you're not, you're acting passionately. We're an animal who's emotional and picks up.

    6:52

    Do you know, Doug, when, when we are even talking here with Hugh, as we did last week, I knew there was a connection there, right? So it's not even the feeling. It's. We pick up on people's facial expressions is the big one. We pick up on where their eyes go, we pick up on their body language without even realizing it. And there's an immediate connection. So we've trained over thousands of years to pick up on these things and now we're don't see it for what it really is. We think, oh, I just kind of knew, or it was just instinctive or we make excuses for who we really are. We're an animal who senses other people, who can read other people. How many times have you, you've been talking with somebody and you just, you feel like they're going to cry or you. You can tell something's not right. Right. So I've over. I've learned to develop that. And this is what people who are advanced developers do when they are talking with people.

    7:52

    Oh, I sense there's somebody in the room, that all they're doing is picking up on your language, your body language, and they use your little indicators that know the little micro expressions that are around our mouth and eyes. They've trained themselves to do it. I can walk into a room, see a whole lot of people, and know who's struggling.

    8:12

    Yeah, it was funny you mentioned that. I live on acreage, so my neighbor across the road, he, you know, you see him drive past, but you never see them because their house is not visible at all. But he was in his front yard yesterday, and I wandered over, had a chat with him, and he's mid-70s, and we're talking for a lot. I knew it was going to be a long conversation. And after about an hour, I said, how are you actually going, you know, like, physically now? Because he's 75 and he's, oh, I've got this, I got that, I got this, I got that. Da, da, da, da, da. You know, like all these physical ailments. And. And then he kept sort of apologizing, saying, oh, sorry to dump all this stuff on. I said, no, no, no, it's fine, it's fine. And then all of a sudden, I had the urge. And we've never more than shook hands before, you know, we've never hugged each other. Yeah, I only see him three times a year to talk to.

    9:02

    It's not like I know him that well, but I had this sudden urge to put my hand up on his, like, upper arm, but it didn't. And about a second or two later, he put his hand onto my shoulder and it was like, wow, like two seconds ago. I had the urge to do that to you because it was right at a point where he was, you know, he was sharing, like, some intimate stuff with me. Yeah, it really was. And, you know, and then. So as soon as he did it, I did it back and. And it was. I knew it was. You know, the physical thing had already happened before it did happen, you know, and it was. Yeah, yeah.

    9:49

    There's logic to all this. Right? So this is what. Look, Doug, we talked about this. I'm the biggest cynic in the world. You better convince me and convince me and convince me some more and show me. Show me the data. Give me the science, give me the facts. You know, I'm that sort of guy. I'm the one that you don't want in the room. Where did this come from? I'm that guy. We have a true connection with each other. And as I say in the work that I picked it up when I was a crisis negotiator, I could pick up. So I had depression. Now when we all go through struggles, our brain rewires, our brain opens up parts that were previously lost or not connected to. And when that happens, empathy suddenly arrives. It's always been there, but all of a sudden what we forced away is now there. And just recently I did a TED talk on why we need to cry more. And the whole premise, well, the title was to get people to come along and to get them going. What?

    11:00

    And particularly men. I didn't have that in the title, but that's where it was aimed at. Now, what happened originally? Humans are originally designed to be intuitive, to know that I don't go down to that river, I shouldn't go there because it doesn't feel right. That doesn't seem right. We were good at that. There was nothing around us and that's how we survived. Then come along. Stoicism, which was great if it was at what it was supposed to be, which was don't let your emotions control you, which came to be past that, it was control your emotions. So it was wrongly interpreted over history because of a number of things. Now, this is not for everybody. Cultures are different, right? Culture is a big thing, but certainly for European, you know, mainly men of those days before that, you know, 3,000 years ago, we cried Vikings. There's writings of it, you know, Norwegian literature is just filled with.

    12:04

    And we shed tears together, you know, and that's how it was. And then stoicism, because we started to learn to suppress emotions. And I saw a photograph the other day of me. Short story is I was. I was interviewed for a magazine over here and I had to have a. Provide a photo, a few photos of me as a younger person. And I wasn't home, so my wife gave them a couple and I came home and here's me with a school photo. You know, the school photos we all got by ourselves holding a pencil in our hand and sitting up and this fake smile. And I looked at it and I went, there's something wrong. Oh, I'm holding the pencil in my right hand. I'm left handed and I, you know, I'm old, but not that old. Early times where everyone was forced to use their left hand because it was believed that you know, if you're left handed, you're, I don't know, witchcraft or something. Just, just that weird history that we had back then.

    13:08

    And so I, I, if somebody leaned forward and pulled the pencil out of my left hand and put it into my right hand and said we all write with our right hand. And I went, oh no, we all hold the pencil with our right hand. That's right. And I thought it meant I had to learn to write with this hand forever. And so I started to tear up as a six year old. And I can remember it, it was just like it was fresh. And I don't see the people, but I just know what happened. And they said don't cry, it's your photo. And I forced and I really. And I remember I wanted to go home, I wanted to see mum, I wanted to go and hide in my cave. And so I started. So I decided to do that post on this. Why we need to. So we learn to suppress who we truly are. Because we need to conform. Now there's a whole lot of other things like world wars come along, there's a whole history of it. But true stoicism is pause. Question your thoughts, which is what intuition is.

    14:13

    Respond according to your values. Which means we have to take action and always remember that other people matter. In other words, don't be a dick, don't be respectful to others. Now wouldn't that be a great place to be in? But because of that misinterpretation or they don't say that, it's just because it was interpreted that way, but I know it's a misrepresentation, we started to conform. Why did we conform? Not because of that, that. It's because if you stood out, you were seen as danger. Our brain is wired to look for danger on two things. One, our past. And two, anything that is out of the ordinary. So again I come back to what your question at the start. How did you know that something? How did you your intuition. What were you thinking about? So going back we know that things aren't right because you turn up at the job and I turned up at this. What are these two ambulance guys nice and relaxed for but yet they won't go up wind.

    15:16

    So it was a logical decision, but based on it was different. Most ambos will not be sitting on the fence. They stand there and they've got their gear and they're ready to go in. You clear the way we're going through. They didn't. So you just. So it was different. Right? So this is how we learn to pick up on danger. And as a species, we are emotional, we are connected with our heart, I guess, but it's actually another facial expression as well, and not the vibe. Let's talk about the vibe and the woo woo. And so because of that, we want to be around people we want to be around. So take our schooling. Sit up straight. Don't cry. No, you must lunch at lunchtime. I want you to draw a picture of a house. That's a dog. I don't care if every house should have a dog. I want you to draw a picture so we can learn to do these things, to not stand out. And so we conform to the groups that we are with. And what we're doing is suppressing who we truly are.

    16:22

    But everyone I've spoken to and when I've started doing our workshops, I'm bringing this into the workshops. And I see people crying. I see their face change. I just see the body language. And they sit up and they go, I want to listen to this because I have that same feeling sometimes that I really need to now. When you suppress your emotions, Doug, you end up causing a stress load in the physiological body, but you also end up. The cognitive and emotional load in our brain becomes such that we become fatigued very quickly because the brain is thinking about, pushing what should naturally come out. And so going back to stoicism, that's why it says you need to act, not react. That's what it meant. You respond according to your values. And we all have values of connection, caring, compassion, and all that sort of stuff. So that's, you know, they're all connected and interconnected to where we are today, where we don't have enough.

    17:28

    And I heard somebody, I won't mention him, he makes electric cars, talking about, we've got way too much of this emotion stuff in the world. We've got way too much. We need to be more determined and dogged. And the world doesn't need empathy. Well, I'll tell you, Doug, the world needs more empathy now than ever before.

    17:53

    It sure does. There's so many people out there hurting. And I was on a call a couple of days ago with my men's group, and one of the guys was living where things are very challenging at the moment. And yeah, just. It was. It was concerning to, you know, to see how he'd been affected by his environment of recent times. And it was like, wow, how, how blessed am I to live where I am? And have they the influences and forces around you constantly that other people do have. Yeah, no, it's. Yeah. So some of the stuff you're talking there because, you know, like 42, 43 years ago, I joined the fire service. I was barely turned 19, became a professional firefighter and you know, I think you joined the police in your mid-30s. Ish, I think.

    18:53

    Was it? Yeah, yeah.

    18:55

    So I was, you know, I'd, I'd done a four year apprenticeship so I had some, you know, motor skills, but I, and some experience with people, you know, but boy, you know, starting to respond to pretty serious emergencies like the anxiety levels and stuff like that. So I know I was too young to join when I did, but you know that they had an age limit there. You could only join if you were between 18 and 30. 30 was the cutoff. Yeah, it was ridiculous. Yeah, I know. And most of the guys in my group were sort of in the over 25 and I'm the kid of the group and I can still vividly remember responding to my first fire and you know, like 4 o' clock in the morning, like an apartment blazing, thick black smoke billowing out and entering it on my own because short staffed, not hardly any, you know, 40 years ago there wasn't the cruise available and here I am. It was, yeah, it was not a fun time.

    20:08

    So we'll talk about the word anxiety for a bit and with your, you know, recent studies in the last 10, 15 years dealing with anxiety of, in any situation, whether it's work or personal or that sort of thing, any advice you have for and interpreting the difference between intuition and anxiety.

    20:32

    Yeah. So a lot has to do with our amygdala, Right? So our amygdala, responsible for our fight or flight. Whenever we see danger, whenever we perceive danger, we don't have to necessarily see it. So the definition, the true definition of anxiety is worried thoughts. Now, in our modern world, we are worrying more than ever. In fact, I'm convinced children are born with anxiety. I know they're not, but it just seems to be that way. And the same with adhd, the same with autism. There seems to be more of it and in fact there is, and it's multifaceted. But the biggest thing is our brain has changed over time and will continue to change as it always is. It always has been that way, but it's advancing way faster than our brain, our prehistoric brain can keep up with. And so that's causing a lot of it. We're now hypervigilant. Now the amygdala, when it becomes super active, it can grow.

    21:32

    So there are Clusters of neurotransmitters in the shape of almonds and there's one on either lobe of our head. So when, when we sense danger or when we perceive or when we start to think, or when we think, start to worry, they enlarge slightly. And so they become this superpower. They can pick up on things, but not necessarily intuition. It picks up more on instinct in that case than intuition. So instinct is self survival intuition. And again, you can't quote me on this because I've only just thought of it like an hour ago as I was pondering why do I always end my workshops with always and tough times. Go with your heart and not your head. And I went, well, Lance, where's the science? And I've been saying that for 12, 13 years. It's that sort of just to get the emotional connection at the end. But it's a real thing, it has to be a real thing. And so I'm going to be doing some work on it. But it seems to be that intuition.

    22:32

    They talk about gut instinct a lot. Well, gut is connected to the brain. And we know that when the brain is activated and going into that self survival mode, the microbiomes in our stomach start activating which gives us that sickly sense, that sickly feeling. And sometimes we don't actually have to know it, it's just again that intuition. We get that feeling. But what causes that feeling? So it's not gut instinct. Your gut has got no ability to pick up on senses around you. It's from the senses. We have the biggest ones, eyes, ears, you know, the hearing, smell, scent. We pick up on those things and we pick up on things that are different. Then the gut comes in. Does that kind of make sense? That's the way I see it at the moment. So what's the role of the heart? The role of the heart is to make sure you stay safe, is to make sure that you have empathy, is to make sure that you are connected.

    23:27

    We are wired to connect with others, to share love and loss. Always remember that we are wired to share love and loss. That's how we're wired. And so the love part of it is a critical part of what we tend to forget about. So again, coming back to those things, I think once the brain is activated, we are at its will. Once that emergency response happens, it's called an anchoring bias. The very first thing you ever did in an emergency, for example, someone yelled at you, if your very first time it ever happened to you, you yelled back. That's what you'll do again because it's in your. Because it worked last time. So the brain, we also, we're fighting against heuristics. They are shortcuts our brain takes, and we're fighting against mirror neurons. You know, if I was to.

    24:22

    Sorry.

    24:23

    If I was to yawn, I bet most people watching this would want to yawn. You know, I see them in the workshops go, you know, if you see somebody smile, you want to smile back. You see somebody sad, you get. You're crying, you might think, oh, they're sad. And you feel a bit sad. And so that's that. We've, you know, and we're fighting ourselves simply because of. We changed who we were. We are wired to. And I ask people this in the workshop to show them how they're wired. I asked three questions to show them that we care more for others than ourselves. And so the questions are, I want you to think of one thing you're grateful for in your work life, other than the fact that you've got a job, that's the default. I want you to think of one thing you're grateful for in your personal life, and I want you to think of one thing you're grateful for about yourself.

    25:13

    Most people who work, they think of either the people they work with, their colleagues, or the people I help. It's always someone else. Unless you've done some work on yourself, right? And then there'll always be one that goes, and then I follow it by, unless you've done some work on yourself. And then they go, which is the right thing to do for personal life. Most people think of their family, some of their friends, someone else. I didn't ask that question. I said, what are you grateful for in your personal life? But the big one is about yourself. How many of you had to stop for a moment and go, and you thought. And so the brain, when you think, will put something in there. And most people come up with, I call it the I'm, I'm happy, I'm alive, I'm here, I'm talking, I'm, I'm, I'm. It fills in the blank. So that's how our brain works. We're wired more to help others. And when it comes to ourselves, we take a shortcut.

    26:11

    And so we need to start really taking that pause. Take a pause, stop for a moment, and breathe out. Now, breathing has a lot to do with our thoughts. So with anxiety and managing anxiety, it is about the slower you breathe, the slower your heart, the slower your head. Now, if you're feeling in a moment where you're anxious, as opposed to anxiety. If you're anxious, in other words, that first. That first thought comes. All I want people to do is to take a big deep breath and sigh. So if you're okay with that, we'll do it together. And the people that are watching or listening can do it too. So big deep breath and go sigh. Now try and think of something apart from food or what you love dearly. There's not much else there. And now you're back in the room, right? So when we take a big deep breath, we inflate the alveoli in our lungs. When we sigh, it compresses out and gets rid of all the carbon dioxide. And our next breath, we're back in the game.

    27:15

    And we're connected to our prefrontal cortex. There's nothing else that will do it. A physiological sigh. There's nothing else that will clear your head of that. If you happen to be in a situation where you're in front of somebody, sighing doesn't work. So all you do is breathe out slowly. If you keep breathing out slowly and keep breathing out, and keep breathing out, and now you'll be calm. When you breathe out, your heart rate goes down. When we breathe out, our heart rate goes up. When in doubt, breathe out. That's where these sayings are all connected with something, right? But the best one is the. I call it the psychological. It puts you into the alpha zone, where you breathe in slowly for six seconds, breathe out for six seconds, and just get into that. But don't count when you're doing it. Have a phone for the first minute to just beep or tap or whatever. And you do that for one minute, then you do it in silence. If you count.

    28:05

    And these breathing techniques are great for count when you count, but you've got to remember that when you're counting, your brain is engaged to become fully calm, to control anxiety. We have to try and stop thinking. And the ultimate of that, of course, is when we start getting into mindfulness and yoga, meditation. Meditation is fantastic. And that can actually repair some parts of brain if it's done properly. I mean, you will always think, you know, that's why meditation says if you have a thought, come while you're doing the breathing, just let it go. Just let it wash through you and let it go. Because if you force it, and this is what people are doing, forcing things, right? So another little I'm naughty in my workshops. Another thing I say is, right, I don't want any of you to blink. And you will see them, their eyes straight away, they become large and they're like, well, go on then, blink. Get it out the way.

    29:05

    As soon as you tell your brain not to do something, it wants to do it. So when you understand all of these things, right, it says, don't go into that building on fire. There's black smoke coming out, and you won't be able to handle this. And you're going alone. What the hell's wrong with you? Right? And so we go in scared, whereas all I gotta do is keep low. I've got my training, but we forget that I'm ready for this. I'm young, you know, you watch me. I'll show these old fellas, girls and boys, and what would they know? That's what we should be doing. And that's how we control it. So learning to control anxiety is the start. Not learning to control our worries, learning to control our breathing, which the body has a mechanic system. The faster we breathe, the faster our heart, the faster we think. Slow your breathing, slows your heart, slows your head. So if we learn to deal with anxiety that way, yes, we've all got worries.

    30:07

    But why can't you know, why can't our young do this? Well, they've got to be shown, and they've got a lot more going on in their heads than anyone else has simply because they have more information at their fingertips, I. E. Technology.

    30:21

    Yeah, yeah. Just going back to something you said earlier. You were doing the facial expressions, you know, if you yawn or things like that and mirror, it just sparked off for me. I've done a little bit of face reading, Chinese, ancient Chinese face reading training. And Aaron's the teacher in that. She reminded us of something she said, you know, to. For our students. She said, be very, very wary of getting plastic surgery as you age, if you decide to go and get, you know, chin tucks and all these sorts of things. She said, scientifically, they've proven that if you're showing an image of something that's not nice, you know, someone who's a car accident, a bad injury, or you're watching a short video of something, you know, someone falling off their bike, you will automatically, like, have an emotional response to it and it shows in your face.

    31:20

    So she said, people now who have serious plastic surgery on their face, they're tightening all of these points up and they are no longer able to physically show those same emotions on their face physically. And it then disconnects the emotion and the empathy that they had for People and they know they are now their personality changes and they no longer care as much about other people.

    31:49

    Wow.

    31:50

    Yes. Because they face. They physically cannot connect that physical thing. And there are certain parts of the face. I won't go into which ones. But people. If people have. As they age and you can only get these wrinkles in this location as you get older because it's a, a lifetime of genuinely smiling. Not around the mouth. And when not everybody has this only there's only a certain part of the eyes. Yes. And they have these particular lines. And it's been proven that those people are trusted subconsciously by far more people.

    32:32

    I can tell you that in my work that that's exactly right. You know, we look around the eyes and around the mouth, but mainly around the mouth because mask wearing days we couldn't, we couldn't read body length exactly. But the eyes. So I have those, I have those. And they are crow's feet. Yes, exactly to the point where I, I squint and smile. But usually squinting more than smiling so much that they are, they stand out because they are the tan skin and know they are white. Yeah. 100. Yeah, that's it.

    33:00

    Apparently you can only get those cross feet from genuinely smiling for decades. And they come. Yeah. And yeah. So there's. But yeah, if you said people listening, you start thinking, oh, I'm going to go and get a chin tucker or whatever to improve. Take the wrinkles away. The wrinkles are there for a reason. They're from.

    33:22

    You're wise.

    33:24

    Yeah. They connect to your emotions.

    33:28

    They connect to nerves.

    33:29

    Yeah.

    33:30

    Facial nerves are a very important part because that's how we read people. That's how we read people. We can see their expressions. Do they look angry while they could be about to attack me. So that's why we learn to read. But some of us have lost that ability. I had to retrain myself to get back to that ability.

    33:51

    Yeah, you were talking before too about. You're saying you're young, you go into first fire. You've got your training, you're young, you're fit, you can do it. The trouble was for the previous. For four months I had drilled into me. When you put breathing apparatus on and you enter a str, a physical structural building that's on fire, you always have two of you no matter what. So 100% of my training was two of us going into this dark environment, searching, you know, everything strange. And now all of a sudden, my first real incident, 4am I'm on my own and I'm like Oh, and it's an apartment building and the fire hose reel, you know, there's a 30 odd meter hose there. It. The door to the apartment's open, thick black smoke billowing out and that hose is inside the apartments. So somebody like the occupants have already. And I'm thinking, are they unconscious or dead on the ground at the other end of this hose? It was. Yeah. But anyway, yeah.

    34:58

    Pretty scary stuff.

    34:59

    It was because if I had someone with me, I would have been looking to them for the lead, you know, like, because you've been here longer than me, I'll follow you in, you know, you lead the way and keep me safe.

    35:09

    Yeah, that's, that's why we all should always have somebody with us here.

    35:11

    Yeah, yeah. But then after that another truck like five minutes later turned up, which seemed like five hours and they just quickly got hold of me and they shoved me in between the two of them and jammed me in tight. And the three of us went in little. I went deep into the apartment searching and I think they knew like Dougie's. This is Doug's first fire. Like, yeah, yeah, make sure he's coming with us. In we go. And we're going deep in. Because I went in for a while and it was just like so disorientating. I just had to follow the hose back out. It's like I was not going to serve any further purpose by. I was just going to get myself lost because of the built up anxiety of being on my own.

    35:55

    Yeah, that's true. And that's. So it's designed to keep us safe. Right. Same with worry. Worry is a risk management tool. That's what it's there for. All of these things are designed to keep. Designed for survival. We're only born with two fears, apparently. Falling in loud noises. And after that we start to learn other things.

    36:15

    Yeah.

    36:16

    We do it from whether we're watching tv, reading books, whatever it might be. That's. Yeah. So that's apparently the only two fears we have. Yeah.

    36:22

    But I can tell you I've developed a few more than that.

    36:27

    I tried to overcome my fears once. I, I have a fear of heights when I was a builder, so, you know, and in fact working in Australia, I remember working. I don't know what it is, 150, 200ft. I don't know what that was. It was in meters these days, but you know, several floors up. And it was actually in a power station and Bayswater Power Station is called in New South Wales. And I was working up on the top floors Right. So I was always scared of heights. But then I thought, you know what? And I'd seen people skydive. I thought, that looks easy. Look at the fun they're having, the smiles. So once decides to, you know, do a few skydives and get used to jumping out of planes. And. The best jump I ever had was when I decided it was going to be my last. And I was so relaxed getting out, thinking, this is the last one. So don't fight, don't push against your brain, don't force it. It's about taking small steps.

    37:26

    And the same with anxiety, it's about taking small steps, just doing one small thing a day. And again, the research is overwhelming on this. If you do make one small change a day, whatever it might be, it might be just instead of eating five bits of chocolate, eat four. It could be instead of going for, I don't know, a 2 kilometer run or walk, maybe just go 2.1. And if you do these little changes, it has such a big impact on you and you remember them, and each time you recognize it, you get dopamine. And dopamine's the only hormone, neurotransmitter, whatever you want to call it, it's just different names for it that reinforces that pathway. And that's how we change our patterns, by just making very small, little incremental changes. Has the biggest impact on you. Amazing. But we go like a bull at a gate trying to overcome these things. And that adds to it.

    38:23

    The old story of get straight back on the horse after it's thrown you off should be thrown out and dismissed. It is wrong and causes harm. That's called flooding and must only ever be done in the skills of a psychologist. Yeah. So you're like, oh, yeah, finally get back in there. That's all right. We will. Got you. We'll hold the hose. You just give it a shout, you know. No, they did the right thing. They pushed you between and said, you're safe, let's go.

    38:51

    Yeah, yeah, exactly.

    38:52

    Yeah, yeah.

    38:55

    A lot different that time.

    38:56

    Yeah.

    38:57

    But, yeah, anyway, so, yeah, it was

    39:01

    the right way to do it. Right. You're safe with us. And this is how you do it, because you're stuck between them, you know?

    39:06

    Yeah, exactly. So I'm curious now, when you were back in the police force, was there ever a moment in negotiations when you felt something shift before it actually happened, you know, and you sort of, like, you just got a sense that something was going to change, you know, for the better or the worse, before it happened.

    39:25

    Not really a massive change. I. I knew I had a connection with people, and I. I think, I suspect that's because I had recently, like, about. I think it was 12 months after becoming a crisis negotiator. I. I had depression, but I didn't step back. I carried on with it. And I think being in a place of. Of struggle with somebody who's struggling, there was an immediate connection. And I think that's probably what I felt more. And I just knew that this was meant to be. There's some things that happened in the police. There was mindset changes. I have to tell you, there was things where I realized. Had this realization, but I'm not sure if I realized them at the time. Doug. More. I realize it now looking back, and the reason I say that is because when you're in the moment, you don't really recognize it. And the impact doesn't happen until that aha.

    40:20

    Moment doesn't normally come until years later when you're going back over things and you suddenly realize also, that's why I did that. It's easier to see disconnected from a distance. But at the time, no, I didn't really have that shift. There's one time I remember there was a gang member. I know he was a gang member who I stopped. Anyone who hasn't got a driver's license. Now, every police officer will tell you this. They won't look back at the car. They won't look back at you. They just have this, and they get the white knuckle and they just stare straight ahead as they drive past you. You know, it's like, I'm like, we're looking at my watch. Do I want this?

    41:02

    It's only lunchtime.

    41:06

    That's exactly it. I had my lunch with me and I'm like, you know, and it's going to go cold because you eat on the run the place. And I was like, oh, all right. I'll just see how it goes. And in the back of the car was these two, two young, young kiddies that his children. Right? He's a. A Mori guy, full facial. You know, the whole tattoo, the whole face was tattooed. And, and straight away I was, I was like, you know, he's got that. They had little markings that just stand out. So I knew it was that way, but he kind of had this different attitude. And I walked around his car and he said, you know, everything was wrong with it. The kids went, had seat belts, you know. And I said to him, can I have your driver's license? And he just Kept looking straight ahead. He goes, no. I said, have you got one? He goes, no. I said, you never have one, have you? He goes, no. And I said, oh, you know what that means, right? And I was.

    42:02

    I looked at him, I looked at the kids and I thought, well, I don't know what, you know, maybe it's a shortcut. I don't know. But something happened and something switched. How did I know to say this? So I said to him, well, we're gonna lock you up. You'll go before the courts, the kids will be looked after. You know, if you haven't got one at home, we'll. We'll take them back to the police station and we'll get somebody from social welfare to come and get them. And your car's gone. You can forget that. It's just too old. It's got no warrant, no Regents, you know, so rubbish. And it's going to cost you a bit, too right? And I said, oh, you can go home now. As this happened, it was near my. My house. It was in the same street as I was. And I. He looked at me and he just said, are you serious? I said, yeah. I said, but here's the rules. You go home, you never drive this car again.

    42:54

    In fact, you never drive again until you've got your license and you look after your babies. That's what I want you to do. Your choice. I'd like to do that. He looked at me, said, good on you, mate. See you later. I said, I live just over there if you ever want to come and see me and say hi. And that moment of human connection, I drove away from that thinking, did I do the right or wrong thing? I should have, you know, what if the boss finds out? You know, the whole thing that we are programmed to do in our role. And years later, I was just thinking about it. Somebody asked me a question. It came back to me. I'd like to think that policing is like the other two emergency services, that is, to help people, not lock them up. Now, I never saw him again. I don't know what happened, but for me, that was a whole mindset shift of. And going back. I stopped, I became a detective, right? And I wanted to go and help people.

    43:57

    Help to find people who account, but also to help people in various roles. And I became the lead crisis negotiator for New Zealand police and, you know, qualified as an FBI negotiator and went to Darwin and attended the counterterrorist negotiators course. I pulled my life into that of Helping people. And that's where I went. You know, I didn't give out tickets from that point forward. I didn't do any of that stuff because that's punishment. We don't learn from punishment, do we? I don't. And so that. That was, you know, but that's. Looking back, none of the time. I. I think possibly it might have been out of fear because I was by myself. I don't know. Or out of what do I do now? Or. I don't know. Like you. Like the young person going into a fireplace. Right? Into a fireplace, into a fire. Is it that? Well, I'd like to think it was. That I had a connection with him and I was there to help. And so, I mean, that's life at the time.

    44:56

    They were never aha. Moments I'd have great ideas come to me, so they'd probably. I don't know how my brain works because I cannot make decisions in the moment. I can't. I've had adhd. There's lots of decisions going on in my head, Doug, and it's been great having you ask questions because I can stay focused. But I'm going to go. I go off into angles, as you'll see. And it wasn't, you know, some things happened. Like, you know, how do you get somebody off a bridge? How do you get. They're standing on the wrong side. I had one where a guy was sitting in his car and he's holding a knife to his stomach and he's got it pushed on the steering wheel. And so, long story short, was going to be arrested for molestering his children. And he'd gotten. Somehow managed to get in his car. I've never found out why, but obviously they hadn't done their job properly. And he's in this car park and I'm there and it's. The sun's blaring down on me, my bald head.

    46:03

    And I'm thinking. And, you know, he said to me, don't come close. Don't come any closer. I said, I'm not going to come closer, dude. I'm scared. He looked at. Are you scared? I said, hell yeah. You got a knife? One. You're going to hurt yourself, but you could hurt me. I'm not coming any closer. I'm back here. And again, it's that human connection, right? He sort of went like that. And so I'm trying to think, how am I going to get you? And the media were there with their cameras and you could see all that. And there was two Cops who were there to arrest him finally caught up with their guns out. I'm trying to negotiate here and you've got your guns out. I can run faster than he could get out of the car. You know, just dumb stuff. And he, I said, so we look for the hook. I said, let's keep you going, mate. What's, you know, what's keep you going? He says, my kids. And I went, oh, where do you go from there? The kids he's been molesting.

    47:05

    So I said, you know, you're about to be arrested for what you've done, right? And there's no way getting out of that. He said, I know. And I said, but I tell you what, while you're in there, you could probably get some help, right? Because if you truly love your kids, you'll get yourself better and you'll apologize and you'll make up them and you will in fact go even further than that. You'll go out of your way and become part of a group to tell people why. There's your challenge. So these things just come to you, these ideas. And he said, okay, gotcha. And he got, you know, and then you move out the way and the cops come in and slam on the ground and knee in the back of the neck and undo all the good work you've done at that point. But it's, it's, yeah, it comes to me. So again, I don't know, is it intuition? Well, I think it's empathy. I think I've just got one of those people who've got a big heart, right? It's not sensitive.

    48:04

    Now a lot of people will say that too, right? Oh, you're just too sensitive. Well, no, what it means is you care, you care more. People with big hearts care a lot and they get hurt a lot because they care too much.

    48:18

    Yeah, yeah. It's interesting what you said before about, you know, ambulance, they, I mean, apart from attending people's, they, they offer first aid courses. So they're helping fire service. We do fire prevention. So we go out and, and I now work for a private company a couple of days a week as a fire safety advisor. And when I was in the fire service, I had a desk job for years doing fire prevention, you know, assessing building plans for new construction and that sort of thing. And I do remember, and I mean, now I have no authority. My fire audits on all these high rise buildings on the Gold coast and factories and stuff are advised. But when I was in the fire service, I could write or just 25 years ago I could write a $1850 on the spot fine.

    49:09

    Wow.

    49:10

    Yeah, I never wrote one because we were taught, as you would know, if it gets challenged, the only way it can be sorted out is in court. And so it was like, do you really want to go to court? But wait, I remember many times in that similar situation to you where you had that man, you know, with no driver's license, unregistered vehicle, where I, you know, there's some, you know, there's certain things wrong in the building, fire safety wise that are very minor, like whatever, but occasionally there would be some pretty serious things and you'd be like, you know, I've got the building owner, it might be a nightclub in Surfers paradise. You know, that's that six nights a week, overcrowds, everything like that. And you sort of get, and with those guys we weren't gentle. We, you know, because they've got 800 people in the building, there should be 400 people in there. And so there's an emergency, there's big problems.

    50:04

    But you know, there was times when I would just get empathetic and just say to them, all right guys, we've got, I showed you the 12 little problems. Over here, they're relatively minor, but over here are two big things. I should be writing you a fine right now because, you know, we were here a month ago and you still haven't got it done. What's the chances of you before you open tonight getting this sorted out like major and something else, you know, like, and they're like, and I'm intimidated by these people because these aren't your average everyday business owner. You know, some of them are like unusual characters and they, they own six nightclubs and they've got into these positions, they've got reputations and you know, just say to them, look, I'm supposed to write a fine right now, but what do you reckon?

    50:57

    And I've shown some empathy and then, you know, and they do on their business from making money and they know I'm going to write an eighteen hundred dollar fine. And they're like, all right, we'll do it. And then, you know, and you're like, okay, good. And end of the day, if there's an emergency in the building that night, everybody will be safer. Had I written them an eighteen hundred dollar fine, no one's safer because they're just going to go, I'll send it in the mail, like whatever. But now the building is actually safer. So fingers crossed that gentleman you talked to got his shit Together and decided,

    51:31

    I have no doubt, you know, I don't know what happened to. But I have no doubt. And we could go down the whole road of. Do prisons work? Well, no. For some people, you need them. When we know that. But it's not the majority of people who are in there. It's just unfortunate circumstances. And so learning how to deal with people as people with a bit of empathy, that's where we learned. We didn't learn. I grew up in a school age where you got wrapped on the knuckles with a ruler if you were caught doodling. Well, I've got adhd. You ask any ADHD how they keep themselves focused and that's by twiddling and it's called stimming. Right. That's what we do. And so did I learn? No. Did I get learned by being punished? Well, no, my brain's slightly differently, thank you. And I enjoy it. Punishment doesn't work. It doesn't. You know, and I just take the extreme example for those that might be thinking, yes, it does.

    52:32

    Well, you look at Texas, the murder capital, you know, the countries of the murder capital, they've got capital punishment. It doesn't stop you at the time. You know, 50% of murders are crimes of passion.

    52:48

    Yeah, I was wondering that. What percentage you know

    52:53

    of passion. Yeah, yeah.

    52:55

    Okay. And so, yeah, you throw those people in jail.

    52:58

    You throw them in and then what are you doing? Well, you. They're going to come out hurt, injured, knowing more how to crime they've got. The only friends they know now are those that were confined in a compressed environment. Their whole emotion contagion. You've. You've completely changed them. You've taken all. Any empathy they had, you've removed it.

    53:17

    So what do you. But then what do you do with someone? Say someone's an accountant, they wear a suit and tie to work every day and they've always paid their bills, paid their mortgage, they, they've got three children, they go to church every Sunday and they just. Something ridiculous happens and they go, crime of passion, they murder their wife. And then they just sit there sobbing with regret like just, you know, just. It happened. What do you do with that man now? That. What does society, what will society?

    53:49

    Well, society says you must be punished.

    53:51

    Yeah, right.

    53:53

    But we look to Scandinavian countries where society says, yes, you're going to be punished in your free time. So you will spend the first year or two learning how to live in a prison. Then we're going to let you go and back to your job. But you come back each Night. All right. So there's ways and means of doing things, these crimes of passion. It's very hard to find out what is a crime of passion, but for most people you can sort of know and you can actually put a logical factor to it. So, yes, there is a need and in fact the person needs to be a punishment. We punish ourselves when we do things wrong. So it's an expectation. There's an expectation that they're going to get punished, but it's the sort of. Is it right putting them in this one? Do we have to put them in max straight away? Because that's the way the system worked for the first year or two. You're in max. Did they have to because it was a crime of passion?

    54:54

    Could we not put them in a. And we have them and you've got them in Australia. You know, I was with witness protection, running the arm of witness protection for the country. There's a particular part of a prison in New Zealand that's only for witnesses. Right. So they're all the same all together. It can be done very, very easily. That's why we put them around other people so that they can be with others who have also made that bad mistake of crime of passion. That's what we do with them. We don't put them and put them

    55:24

    in mainstream because you become what you surround yourself with.

    55:29

    You become that 100%. And how is it. What's the recidivation, recidivism rate and a coming out of prison? Something like over 90%.

    55:41

    Wow.

    55:42

    So you can't tell me. You can't convince me. And I've worked in prisons, I've trained prison negotiators, I've been negotiating in prisons. You know, the environment's not right. I hated going in there. The smell, you can. You can smell fear, literally smell it down. The testosterone is just. It's got a weird smell about it and that whole place reeks of it. Wow. It's just survival. It's just survival. Yeah, yeah. Some people need to be there 100%. But that's, you know, not necessarily. That's how society has said it must be.

    56:17

    Yeah, yeah, yeah, yeah. I mean, and people have car accidents, you know, when they get. They go to jail, you know, like that someone dies in the car accident because they were being foolish or not paying attention or whatever. And I think how many times I've nearly had a car accident almost just through not paying attention, boredom. Been driving for an hour and a half, just. And then you're, oh, geez, Just got off that one, you know, we just missed or whatever. And not necessarily me causing the whole problem. I've caused a little bit of it. Gone close, it's closer to the, and the other person's a bit closer to the center line and we all, you know, and yeah, but we got off, it didn't happen.

    56:58

    And yeah, that's it exactly.

    57:01

    So life changing. So yeah, it's a real big thing, the policing and we see stuff on tv, you know, where the police wrestling people to the ground. But I'll tell you, I was at a fire one day where a guy was on drugs and we turned up and we got responded to a car on fire and shoot, yeah, there was a car on fire in the driveway and this guy had lit it and he had no shirt on and he was his biggest, muscliest dude you'd ever seen. And his eyes were like crazy looking from drugs and we just like he just looked at us and we just backed off, called the police and the first two police turned up and they sort of looked at him and they went, yeah. So they called for back. So there was four of them and they got hold of that guy and it was like a well oil machine, precision. And they got him down on the ground and they had it, they had their foot on his side of his head and had him down on this rocky ground.

    57:54

    And I, I had full empathy for the police officers because that's exactly what needed to happen at that point. Like it had to be precision, had to be handcuffed, it had to be forceful because he had superhuman strength at that point. He was, yeah, he was running around with big sticks smashing windows on the house and really it was off, you know.

    58:17

    Yeah, they don't, they don't feel pain. That's why where that strength comes from, they don't feel pain. Yeah.

    58:23

    And so that one time it was like, yes, you guys just did a real good job.

    58:27

    That was, it was places where you need to, you know, mental patients, you know, we used to, they don't do it now in New Zealand. They still haven't sorted out what they're going to do, but only if the person's, you know, in real harm or harming others that they will turn up. But I'd turn up at these jobs and yeah, I always just think, you know, who's inside that person? That's the way I always look at it, who's inside that. But you just gotta, you just gotta do what you gotta do.

    58:55

    Yeah, yeah. All right. So if I've got A man listening right now who doesn't trust himself right now, what's the first step he could take to, like, help to rebuild that confidence on what's going on inside him?

    59:11

    Yeah, look, it is. It is a. It's like a switch you have to be able to do, you know, and what I'm finding is, and I've actually asked this recently of somebody, are you at the bottom yet? And somebody said, you didn't. I said, well, that's the only way I got better. That's the only way I fixed myself. And I liken it to. And so if somebody's listening and they'll like that, they'll know, they'll go, yeah, I'm there now, Lance. And I'll say, right, go back to the basics, right? You've got to make sure you get a good night's sleep. That's the first thing you should ever do, is go to sleep. The only way to get a good night's sleep is to do a number of things which we'll talk about shortly, but we can get ourselves up for here. But I don't know, it seems to be that it's like if you, you know, if you were injured, Doug, I'll ask you this question. I'll come back at you with a question.

    1:00:05

    If you're injured and have an injury and the doctor says to you, or physio says, you know, you've got to have a couple of months off, what are you doing in a month's time from when they said that? You're having a run. Yeah, yeah, you're back out there having a go. And that's how we're wired, push ourselves. Right now, you don't have to be at the bottom, but you've got to be at a point where there's two things you either feel. Well, they go together. I guess there's. You feel hopeless and helpless. We can feel helpless without still having hope, or we can feel hopeless but still feel like we can help ourselves. But it's when those two things align, when we feel like, I've tried everything now, I've got nowhere to go. That's the point, right? And that's the point where the brain does a brain shift. And so the way to do this is to go back to the six basic things of life. And anyone can do this at any time. You don't have to be at the bottom.

    1:01:02

    You can be. Could have been something that happened at work. And so you go back to talk, read, write, food, shelter, sleep. So the first thing is when we've got something on our mind, our brain exaggerates it. So the first thing you can do and the way it does that is, and I used an example, you're leaving home, bit of a hurry, you got a partner at home. See ya. I'm off. And just as you close the door, you hear a voice, whatever. And you think, you wait till I get home tonight and you close the door and off to work you go. You start having random thoughts. You've been late home quite a bit recently. You've been grumpy. Yeah. You haven't been sleeping, have you? No. Do you remember a year ago you had an argument that lasted a whole day? Yeah. Do you remember when you first met? You're a bit of a dick. Yeah. Do you remember when you were seven? Hey. The brain goes back through our memory. Is this helpful? Is this helpful? Is this helpful?

    1:01:54

    Dissimilar events. Now we've got five things on our mind, so that's called catastrophizing. So you've got to get it out, whatever's happening. So one, you can write it down with a pen on paper. We're wired to write with pen on paper. Do not pick up your phone and go, I'm going to write some stuff. No, I always have one on my desk. You pick up a pad and a pen and you write stuff down because we're hardwired to do that. Or you can read information. Reading information is good. We've got a thirst for knowledge. We're going curious. So. But however, what the first thing you read is stuck in your head. An anchoring bias. So you know if you read the wrong. If a dog could speak and say one word, what would that word be? Some people will be thinking woof. Because that's what they got told or read as a child. If you have a dog, you're probably thinking food or walk. The two things you got told when you first got a dog.

    1:02:47

    So you're thinking of one of those three things. So be careful what you read. Talking is the best. When you talk, we are getting it out of our head. We also tell people whether or not we realize that this is how I feel. The emotion locks and blocks our memory. Our longest, strongest memories are because we were in our most emotional state. So what happened? How did you feel? That's how you do it, right? And it's in that order. Talk, read, write, talk about what happened and how you felt. Do read some information about it. I recommend examine.com is a good website to go to and use that as your search engine and then write yourself a plan. The three behaviors that change is our diet. We don't feel safe at home and we don't sleep. So how do you deal with that? Right, start eating foods high in serotonin that will lift your mood. Search that on the there. And also start eating fruit, because the brain craves glucose.

    1:03:48

    Starting fruit changes the sucrose into glucose. Your brain will work better then home. Now, when you've had a bad day, where do you want to go to? Where's the first place you think of? And you know, people go the pub. No, it's not. You want to go home to bed, right, because that's where you feel safe. But just recently, where we've been using things like lockdown, well, home's no longer our sanctuary. And the first two, three days of lockdown, most people cleaned, tidied, painted, demolished, rearranged their home. That's what we want to do. Tidy home, can sleep better. Cave. And so we go home and tidy one or two or three things and do that every day. Just two or three or four things just to go, yeah, yeah, yeah. Oh, it's starting to feel better. And then sleep now. Sleep's critical. A couple of quick trips around sleep. Don't go to bed too early. If you go to bed too early, you're either going to wake up early or they've brain selective.

    1:04:43

    I'm glad you've come to bed earlier. I've got a couple of questions to run by you. How many times have we done that? So stick to your timing. That's the big one, right? If you're waking up three or four times a night, go for a walk at the end of a work day, you won't wake up three or four times a night. It means you've got too much cortisol. Have your main meal three hours before bedtime, three hours after we eat, we want to go to sleep because it's to do with the temperature change in our send a call and right on bedtime, if you do that breathing technique I talked about before where you breathe in and out. So if people are interested in sleep and that's the number one thing we can do for ourselves. But you've got to do some other things before that. They can go to our website and get it. It's free, we send it back. So you have to fill out your details, we delete your email. We don't want, we don't. So we hold everything in house. We don't.

    1:05:28

    Those automatic systems are controlled by someone in a different country and they collect your data and they sell it to other people. So we keep it. There's a document there that doctors are giving out here in New Zealand to patients that can't sleep. So it's based on neuroscience. We're happy to do it. It's 16 pages long. It will put you to sleep just reading it. It's a hell of a document. It's got some pictures if you want them, but it'll go through a whole lot of. And we're getting great feedback on that. So talk, read, write, food, shelter, sleep, Go back to the basics. Change small things within your current pattern. The same with anxiety. It also works for anxiety if you change your patterns. If you start going, oh, somebody said, oh, somebody the other day. I heard it the other day. Surfing's really good. If you've got depression, I'm like, really? You're going to put more stress on the person. You know horse riding? I don't like horses.

    1:06:25

    No. We're hardwired to do six things. Stick with your hard wiring, just change it and bring it up to date for today's world and you'll be in a much better place.

    1:06:36

    Yeah, yeah. The basics are always.

    1:06:38

    Yeah, basics are where you're going.

    1:06:40

    Yeah, yeah, we, we get, you know, caught with our technology and all these different things we have, but, yeah, we're still human beings and the basics are incredible. You take one of them away, take food away.

    1:06:54

    Right.

    1:06:54

    Let's see what you. How you feeling in three or four weeks?

    1:06:56

    Yeah, yeah.

    1:06:59

    And then take sleep away, see how you're feeling in three or four days.

    1:07:02

    Yeah, well, just, just, just take exercise away. Sit on the couch for a week and see how you feel.

    1:07:07

    Yeah.

    1:07:07

    You know, you'd be having trouble sleeping. Your food won't be going right. Your digestive system. Yeah, the whole lot, they're all interconnected because it's how we're wired. It's our hard wiring. It's the stem. The hard wiring of the stem.

    1:07:18

    Yeah. Excellent. So, Lance, we'll have your contact details and stuff like that in the show for people to access. So apart from that, is there anything that we haven't talked about that you think, yes, we. On the subjects of men and intuition, is there anything that we. You need to add in?

    1:07:37

    No, not, not specifically. You know, I went down a track in my book on anxiety around premonitions and things like that until the science is better at it. Until the. So neuroscience is brain imaging. Right. So reading where the brain lights up until that becomes More accurate, we can guess according to what you and I have, but what I will say to people. And I just, I. In fact, somebody met up with me when I did a workshop. I looked at him and I could see a good person inside him. I said to him, you're a good man. I can see you're a good man. I can tell you're a good man. And I came out and I just. He was walking away from me and I said, hey, can I just have a quick, quick word? And he turned around and goes, yeah. I said, I want to know a little bit more about your story. And he turned and walked away to get a cup of tea. And he just kept walking. And I followed him. I thought, oh. And he turned around, he had a tear coming down his face.

    1:08:34

    And I said, oh, sorry, have I triggered you? He says, no, no, no, I'll tell you one day. And so two days later, Lance sends him an email and goes, oi, what up? So I caught up with him and it turns out no one's ever said that to him before in his life, which broke my heart, right? And so we're talking about it. So he says, you know, you're good at reading people. He said, I am a good person. There's been things have happened to me and I've been fighting it, which is what we talked about at the start. And I said, well, all you need to do is just sit and watch people start there. If you get curious about something, ask them. Watch their body language. I'm terrible when I travel at an

    1:09:19

    airport,

    1:09:23

    I watch people. Right. I just love it. Don't stare. I get told. I'm not staring, I'm examining. And it's a skill you learn, it's a skill you pick up on. You know these people that do all of these things where they grab you and they touch you and I don't know if you've seen them, where they hide something somewhere. Now, I don't want. They just move you around because every time you look at it, a part of your body goes stiff. So they can actually find. That's all they're doing. You know, all of these things, they're looking at your facial expressions and you can learn that stuff again. It's not woo woo. So if you want to explore more and to become, you know, to change some things, start watching others around you, start talking to other people, start listening. That's the big one to what they say. We seem to be in conversations these days where we're thinking about what we can say. Next, rather than listening to what's being said.

    1:10:16

    So, yeah, just start being more observant and understand your body. I'm more aware of. Because I've had some injuries now and again. It's after depression, I became more aware of my heart rate. I became more aware of adrenaline and cortisol. I become more aware of blood pressure. I can feel now when blood. I can feel if I have something to eat. I can feel the difference in my body. And doctors have said this to me. I've gone and I've had a number of surgeries through police injuries. You have to stay fit. Doesn't want to stay fit. He wants to be super fit. And every time they might give me something just before going into surgery, as soon as I inject, I go, oh, does that work already? Okay, yeah. Once you understand your body, you don't resist things. Once you understand yourself, you know, don't resist your thoughts. Don't work against your brain. Work with it. This is how we start. Learn about yourself.

    1:11:23

    Very interesting. Very, very interesting. Thank you for that, Lance. It's, yeah, a great. Some great stories, great examples for the men listening. It's. Yeah, a whole different version. You're the first current or former police officer we've had on here, and I think it's. Yeah, some, some great info that. And people might have a little bit more empathy for police officers hearing that story where you, you know, you weighed.

    1:11:51

    Oh, no, don't give them anything. Don't give them. Don't give them an inch. No, I don't start that.

    1:11:57

    Yeah, we've got to realize that just because they've got that uniform on there. Actually, I feel, I feel sorry for the police officers now. I see walking around the streets when you talked before about you didn't carry guns here, they have these waist belts now where they've got the pepper spray, the pistol, they've got the baton. They've got 16 other things. And I'm thinking how uncomfortable to walk

    1:12:18

    around with that stuff and how unhuman.

    1:12:22

    Yes, extremely. Yeah, extremely. Yeah. They did that to the firefighters here years ago in Australia. They changed their uniform after I left. And it went from these nice blue shirts, pale blue shirt and. And navy slacks into black, all black. And I, I look, I wear black clothing a lot. I like T shirts. I like them. But these ones were not friendly. They. They used to look friendly before. And I'm thinking these are firefighters, they're not police officers.

    1:12:53

    And so the only color. I've done some. So I've done some research on this because an organization I work with, parking office sparking wardens, they were for council. And I. The first thing I said, so I went to do some de escalation. I said, why have you all got black uniforms? I said, you know, the, it's only the highest tier of responders that we're black. You're looking at the armed defender squad, you're looking at the sas, you're looking anywhere. Globally, people who wear black are at the top. And so they're going to be a challenge to people that are out there. Who do you think you are? A cop. Right. So as soon as they've taken their uniform now and they've got this, it's a light blue. It's a very light blue with gray, I think slacks, they don't get none. Nothing about the uniform at all.

    1:13:44

    Nothing that the people that would normally come up and say something smart to them, don't say it anymore because it's, you know, they tried for a while having stripes, you know, for seniority. No. You think you're a sergeant, do you? So don't do that stuff. Right. And so, you know, I'm disappointed. I didn't know that that was all in black because I'm still in blue over here. And it's a good blue. It's really good. It stands out. It's a really good. It's a deep blue.

    1:14:10

    Yeah.

    1:14:11

    I used to red badges, you know, the red and the metals and things that just.

    1:14:15

    Yeah. I used to feel so proud. I'm glad I'd already left before they changed over and. Yeah, it was.

    1:14:26

    Wrong color.

    1:14:26

    Yeah. Anyway, all right, well, thanking you.

    1:14:30

    My pleasure. Thank you.

    1:14:31

    Great information and pleasure getting to know you more.

    1:14:35

    Thank you so much, Doug, for the opportunity.

    1:14:37

    Thanks, Lance. Well, we're at the end of another thought provoking episode. Remember to subscribe so you'll be alerted to new episodes. I want to say thank you to the men who are joining me on this journey of intuitive development. I truly hope our time together has expanded your reality and reinforced trust in your ever reliable gut feeling. Embrace your intuition. It will not lead you astray. Until next time, stay tuned. Stay curious and trust your gut.

    195 | Former FBI-Trained Negotiator: How to Distinguish Intuition from Fear

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